FREQUENTLY ASKED QUESTIONS
GET ANSWERS TO COMMON QUESTIONS ABOUT HAIR LOSS MEDICATIONS AND OUR MEDICAL PRACTICE
If you have questions about hair loss or your treatment options, you’re not alone. Explore our library of FAQs below.
ORDERING FAQs
How do I order products?
All products must be ordered through our website. All of our products are specialty compounded topical formulations or oral medications requiring the supervision of a physician. Accordingly, they require a physician’s prescription and are compounded by our licensed and accredited compounding pharmacy. You can either have your own healthcare provider write the prescription for you or one of our physicians can review your case and write prescriptions for you.
How does my own healthcare provider prescribe your products for me?
Your healthcare provider can either email us the prescription at info@compoundhair.com or call the prescription in to (435) 703-9680. Once we have the prescription, you will then be approved to go on to the website and order the product.
How would one of your physicians prescribe products for me?
In order to be evaluated by one of our physicians, you need to complete an initial online consultation. One of our physicians then reviews your case, consults with you, and is able to start prescribing for you.
Does it matter which state I live in? Can you send medications to any state in the U.S.?
Yes, it does matter which state you live in. We have to be licensed in your state in order to send medication to you.
In which states are you licensed?
Alaska, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Michigan, Minnesota, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, South Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Wyoming.
How do I know that Compound Hair Loss Solutions is legit and that the medications I receive are of high quality?
Our pharmacy and compounding laboratory are government licensed and regulated and therefore you can be assured that the lab compounds all products according to licensing body regulations. Our physicians are all U.S. medical school graduates who are licensed to practice medicine in the United States. We have a brick and mortar location that you can stop by and see our pharmacists and techs compound medications. Visit us at 1100 N Canyon View Dr Suite C, Santa Clara UT. In fact, you could watch your prescription be compounded if you desired. You can meet with any of our licensed physicians to discuss your case and ask questions.
In contrast to our medical practice, you should actually be concerned if you order medications online from any entity that is not a government licensed and regulated facility with a brick and mortar building. And even more concerned if medications that require a physician prescription are being distributed without physician consultations. If no physical location is associated with the website/business, then the compounding standards it meets can not be guaranteed. In fact, it is very likely that it does not meet licensing requirements and therefore has no obligation whatsoever to ensure that the product you receive actually contains the medications you ordered. Any entity shipping medications ordered through a website should have a physical location that can be visited by both patients and government regulators. Failure to have this absolutely calls the legitimacy of the products shipped into question.
POLICY FAQs
Do you take before and after photographs of patients’ hair?
No. Photographs can be extremely subjective and with the advent of digital photography and programs such as Adobe Photoshop, they are so easy to retouch or ‘morph’ that they are the mainstay of scam artists who profess to grow hair. Compound’s philosophy has been that you are your own best judge and critic. If our treatments work well for you, you’ll use them. If they don’t, you won’t. Patient satisfaction and word of mouth, not photographs, substantiate Compound’s track record.
Do you include patient testimonials in your website?
No. Such testimonials are even easier to fictionalize than are photographs. If you desire unbiased reports on our products, please review the peer-reviewed publications that we reference.
Do you offer a money back guarantee on your prescription products?
We are a medical practice. The same way that your doctor doesn’t offer a money back guarantee if the antibiotic doesn’t cure your child’s ear infection, we don’t offer money back guarantees on our products.
The clinical research and evidence for our products are reported on this website. This evidence is robust enough that the FDA has approved these medications for the treatment of pattern hair loss. However, there are no guarantees in medicine. There are no medications that are 100% effective. Anyone offering guarantees on medical products is being disingenuous.
Prescription medications are never guaranteed in regards to their pharmacological reaction on any patient. There are too many biological variabilities to predict results. For example, penicillin may cure an infection in one patient, but may induce a serious allergic effect in another. We do not claim that our products will work successfully for all patients. However, we can guarantee that the products are properly compounded, using the finest medications available, and that medical literature supports their use.
If I become a Compound patient, am I obligated to purchase Compound’s products?
Absolutely not. You should purchase what you want wherever it’s the least expensive for you. However, be aware that companies offering similar products at lower prices may doing so illegally if they do not require a physician’s prescription and compound in a licensed lab and thus are not bound to provide licensed, quality products. There is an expense to maintaining an accredited, licensed compounding pharmacy and this is reflected in the cost of our products.
Can I ask Compound’s physicians questions?
Yes. During your initial consultation, any and all questions relating to your hair and the regrowth of hair are answered. If you have medical questions relating to your therapy after the initial consultation, e-mail info@compoundhair.com.
I have a question about shipping products to me. Where do I direct such questions?
Please email rx@rx-fusion.com and include your name, shipping information, products ordered, and any other related information/questions.
MINOXIDIL FAQs
Why use a 5% or higher minoxidil solution when 2% - 5% minoxidil solutions are readily available over the counter in many countries?
Minoxidil displays a dose-dependent effect with higher concentrations, improving the responsiveness and greater regrowth of hair. The higher the effective dose of minoxidil, the better the results, albeit there is not a directly proportional response and there is a point where no additional gains are seen.
Are minoxidil solutions exceeding 5% more effective in promoting hair growth?
As previously stated, minoxidil displays a dose-dependent effect with higher concentrations improving the responsiveness and greater regrowth of hair. Using standard compounding techniques, minoxidil in alcohol based solutions reach their saturation point at approximately 5%. After years of intensive research, exhaustive experimentation, assistance from consulting pharmaceutical biochemists and extensive clinical testing, Compound Hair Loss Solutions, LLC offers high concentration minoxidil solutions.
Can you cite a scientific reference demonstrating that higher doses of topical minoxidil improve the results in the treatment of pattern baldness?
An excellent study relating dosage to results was reported in this article: Olsen, EA, DeLong ER, Weiner MS. Dose-response study of topical minoxidil in male pattern baldness. J Am Acad Dermatol. 1986;15:30-37.
If it's possible to make a 15% Minoxidil Solution, why not increase the concentration even more? Wouldn't a higher concentration make the medication even more effective in treating pattern baldness?
Not necessarily. As previously noted, the increased efficacy of minoxidil in promoting hair growth is not directly proportional to the increases in the concentrations of minoxidil. There are diminishing returns. In fact, in a study reported in Skin Pharmacology [Skin Pharmacol 1997;10(4):206-20] it was shown that ‘minoxidil had biphasic effects on the proliferation and differentiation of normal human keratinocytes (NHK): Minoxidil stimulated NHK proliferation at micromolar doses, while antiproliferative, pro-differentiative and partially cytotoxic effects were observed with millimolar concentrations.’ In other words, too much minoxidil can become counter productive in promoting hair growth.
Should I begin my treatment with a high concentration minoxidil solution?
As a general rule, you should not begin treatment with a high concentration minoxidil solution. Most patients should begin treatment with 5 or 6% minoxidil solutions and move to higher concentration solutions once efficacy with 5 or 6% solutions is confirmed.
If, after at least six months of treatment with either of these regimens, the improvement is not satisfactory, then the patient may want to consider the use of high concentration minoxidil solutions on those areas of the scalp with inadequate regrowth of hair.
The second reason why a patient should not begin treatment of MPB with high concentration solutions is because topical minoxidil can allow hair that is already in the telogen phase to shed before the end of the phase. Although the hair is replaced with thicker hair shafts, the observation of increased shedding, however temporary, may have a psychologically damaging effect on those patients who are already traumatized by the balding process.
If minoxidil is soluble in alcohol only to ~5%, how can you make a high concentration solution?
According to Remington’s Pharmaceutical Science (20th Edition), minoxidil is soluble to the extent of “1gm in 25ml alcohol” (4% solution). When the solution is acidified, for example by azelaic acid or phosphoric acid, the solubility is increased to approximately 5%. With the addition of propylene glycol or glycerin, a true 5% minoxidil solution can be stabilized.
Making a higher concentration minoxidil solution is much more complicated and the compounding technique remains a closely guarded trade secret.
Under what conditions should high concentration minoxidil solutions be stored?
High concentration minoxidil solutions should be stored with the container’s cap tightly attached, at room temperature and out of direct sunlight.
Can high concentration minoxidil solutions be used by both males and females?
Yes. For optimal results, it is recommended that male patients use high concentration minoxidil solutions in combination with an agent or agents that decrease the DHT in the scalp. High concentration minoxidil solutions can be used as the sole medication in the treatment of female pattern hair loss (FPHL), but should not be used by nursing mothers.
How can I know that using a high concentration minoxidil solution and/or lotion isn’t an overdose and/or won’t be counterproductive to hair growth?
Minoxidil has to have a serum concentration of 20 ng/mL to have any hemodynamic or other systemic effect in the human body. Allowing for 1.7% absorption of minoxidil from topical application, a 2% minoxidil solution will result in 0.6 ng/ mL and a 5% minoxidil solution will result in 1.2 ng / mL of minoxidil in the serum. So, there is more than a 16-fold safety margin from the use of 5% topical minoxidil and a 5-fold safety margin with the use of a 15% topical minoxidil solution.
Do Compound Hair Loss Solutions’ formulations ‘feel’ any different than 2% and 5% Rogaine®/Regaine® and their generic equivalents?
Yes. There is proportionately less propylene glycol in our formulations than there are in 5% Rogaine®/Regaine® and its generic equivalents. The ‘greasy’ feeling due to propylene glycol that is often associated with Extra Strength Rogaine®/Regaine® and their generic versions is not present when using Compound’s minoxidil solutions. However, propylene glycol can be quite irritating to the scalp for approximately 7% of the patients. To accommodate those patients who have untoward reactions to propylene glycol, we have formulated minoxidil solutions that substitute hypoallergenic glycerin for propylene glycol.
Does glycerin make minoxidil formulas less effective?
No. Both glycerin and propylene glycol are pharmacologically inactive ingredients in the minoxidil products. They are used in minoxidil solutions because (1) they are humectants, i.e. they help to moisturize the skin and help protect from the drying effect of the alcohol; (2) they increase and stabilize the solubility of minoxidil; and (3) they keep a small quantity of minoxidil on the surface of the scalp to allow for continued absorption after the alcohol necessary to the base solution has penetrated.
Can I expect improved results with the higher concentrations of minoxidil?
The 5% and higher minoxidil solutions have the potential to promote regrowth of more hair and thicker hair, but they do not change the genetic properties of the hair follicles. Although the growth (anagen) phase may be lengthened, the dormant (telogen) phase of approximately 100 days is unchanged. In order to see results, the existing thin hair shafts need to be replaced with thicker ones. This is why it usually takes between 3 and 6 months to appreciate significant hair regrowth with any concentration of minoxidil solution of 2% or greater.
What are the possible side effects of which I should I be aware?
In the vast majority of patients there are no side effects. If side effects do occur, patients who have a known adverse reaction to minoxidil, should avoid using any minoxidil preparations. Although rare, patients who are sensitive to minoxidil can experience a rapid heart rate, a drop in blood pressure and water retention. As a result, they may experience headaches, dizziness, chest pain and/or edema of the ankles. If such side effects occur, these patients should discontinue any formulas containing minoxidil. In our experience, these side effects have occurred in less than 0.1% of patients.
What are 'direct dermatological events'?
These are skin reactions in the areas to which the minoxidil solution is directly applied. These reactions may include soreness, redness, irritation, drying or flaking, etc. It is unusual for minoxidil to cause any of these events. Any untoward reactions are almost always due to the propylene glycol.
Are there any patients who should not use the high concentration minoxidil solutions?
Patients who have untoward reactions to minoxidil or to any of the ingredients in the base should not use high concentration minoxidil solutions. Also patients who are hypersensitive to the action of minoxidil should not use high concentration minoxidil solutions.
Side Effects: Patients with any history of heart disease should not use minoxidil without first consulting their physician. Also patients who have a known adverse reaction to minoxidil should avoid using our formulas. Although rare, patients who are sensitive to minoxidil can experience a rapid heart rate, a drop in blood pressure and water retention. As a result, they may experience headaches, dizziness, chest pain and/or edema of the ankles. If that happens, these patients should discontinue use of any formulas containing minoxidil. In our experience, these side effects have occurred in less than 0.1% of patients.
Do I have to continue to use topical minoxidil solutions even after my hair has grown back?
Yes. Topical minoxidil solutions are still treatments and are not cures for PHL. If you discontinue using minoxidil solutions, the scalp will revert to its baseline (before-use) condition in three to four months. However, some patients can achieve acceptable maintenance with once/day applications of higher concentration minoxidil formulas.
Will the solutions be as effective if I just spray them on my hair?
Not really. It’s important that the maximum amount of the medicated solutions be deposited on the scalp, so they can be absorbed into the dermis to the level of the hair follicle. There is essentially no effective delivery of medications through the hair shaft.
Should the scalp be wet or dry when I apply the minoxidil solutions?
As a general rule, medications are more readily absorbed when the skin is hydrated. But minoxidil solutions can be applied to a dry scalp as well. Our recommendation is to apply the minoxidil solutions to a dry scalp or to the scalp that is at least towel dried in order to avoid dilution.
Will blow-drying the hair affect the efficacy of minoxidil solutions?
It would be advisable to blow-dry the hair before the application of our products. Otherwise, blow-drying will cause most of the product to evaporate rather than to absorb. Applying 1mL of product to the scalp should not significantly alter the appearance of one’s hairstyle.
Will minoxidil as an ingredient in shampoos and conditioners work for me?
No. Minoxidil must penetrate the scalp to work effectively at the level of the hair follicles. Shampoos and conditioners would have to contain very large amounts of alcohol and/or remain on the scalp for hours in order to transfer minoxidil through the scalp.
Why does the color of the products vary from time to time (batch to batch)?
The certificate of analysis for minoxidil USP 24* states that it is a ‘whitish or slightly yellow crystal’. Depending upon the batch from which your minoxidil product was compounded, the color of your topical solution might vary from colorless to amber from shipment to shipment. The color difference does not alter the pharmacological or biological efficacy of your medicine.
Up to what age is it worthwhile using solutions for pattern hair loss?
There’s no simple answer. Whereas treatment is almost always more effective when the signs and symptoms of pattern hair loss are recent, we have patients in their 70’s who have had satisfactory results from combined treatment of topical minoxidil and a 5-alpha reductase inhibitor. In fact, hair regrowth was initially observed in older men in their 50’s or 60’s who were being treated with finasteride for enlarged prostates. That discovery was the impetus for developing Propecia®.
How well are the active ingredients of high concentration minoxidil absorbed into the dermis of the scalp?
Ethyl alcohol is one of the few substances that freely permeates the skin (the permeability coefficient of ethanol across human skin in 8 x 10 –8 mol/cm2) and it transports the minoxidil and finasteride with it. The penetration enhancing effects of ethanol play a significant role in minoxidil absorption. The effective absorption of topical minoxidil and finasteride depends on the vehicle composition. Greater effects are achieved when the fraction of the volatile component increases, especially at ethanol concentrations higher than 50% (and maximizing at 90%).
Does minoxidil solution leave any kind of residual on the scalp when it dries?
When the alcohol has absorbed into the scalp, there will be a slight stickiness due to the residual glycerin and minoxidil. Topical finasteride is completely absorbed. This residual reservoir of minoxidil provides a beneficial source for the continued absorption (although relatively minimal) of minoxidil even after the product has dried on the scalp. If high concentration minoxidil solutions are only used at night and applied in small amounts, you can minimize the objections to the residual matter on the scalp, while you simultaneously maximize the absorption of minoxidil.
What do I do if a precipitate forms in my bottle of high concentration minoxidil?
In a highly saturated solution of minoxidil, there may be occasions when a precipitate will form in the bottle. If and when this happens, the tightly capped bottle should be placed in a bath of water that has been heated to a gentle simmer, and shaken vigorously. As long as the bottle is kept tightly capped, it can be kept in heated water until all the minoxidil goes back into solution.
Can high concentration minoxidil solutions be used in conjunction with the 5 or 6% Minoxidil Solution?
Yes. Apply 1mL of either solution once/day. The applications should be at least 8 hours apart. It does not matter which solution is used at any particular time of day.
DHT INHIBITOR FAQs
Are finasteride solutions ok for women to use?
In some cases, physicians will prescribe finsteride solutions for post-menopausal women. Please consult with your doctor prior to beginning such medications. Pre-menopausal women should not use finasteride.
Since finasteride inhibits only the Type 1 5-alpha reductase, how do you know that the serum DHT is decreased with the use of topical finasteride?
Independent studies from other researchers (e.g. Rushton and Ramsay in an article in the British Journal of Medicine) have shown that topical finasteride lowers the serum by inhibiting the synthesis of DHT in the prostate. “A 0.05% formulation of topical finasteride was well absorbed and lowered the serum dihydrotestosterone concentration by up to 40%”.
Should topical finasteride or dutasteride solutions be used by patients who are or who are not taking oral finasteride?
Topical finasteride and dutasteride can be used as the sole treatment for treating MPB or as a supplement to patients who are already using oral finasteride, as oral finasteride 1mg/daily lowers the amount of DHT in the scalp by only 38% (Roger S. Rittmaster, M.D. at the American Academy of Dermatology (AAD) meeting in San Francisco, March 2000).
ARE YOU READY TO ADDRESS YOUR PATTERN HAIR LOSS?
Request a consultation with one of our physicians and discover if you’re a candidate for Minoxidil, DHT Inhibition, or any of the proven hair loss solutions available at Compound Hair Loss Solutions.
CONTACT COMPOUND HAIR LOSS SOLUTIONS
Visit Us
1100 N. Canyon View Dr.
Suite C
Santa Clara, UT 84765